Housekeeping
Standard Nightly Services
Nightly janitorial service and trash removal is provided Monday through Friday, excluding Lease holidays. Any items not in a trashcan that are marked “TRASH” or "BASURA" (equipment and furniture are not included) will be removed. To remove larger than normal quantities of trash, please contact the Property Management Office to coordinate removal.
The following services are performed nightly:
- Common areas dusted, buffed
- Waste receptacles emptied
- Carpeted areas vacuumed
- Horizontal areas dusted
- Stairwells and uncarpeted areas swept
- Restrooms cleaned and disinfected
The following services are performed as necessary:
- Waste receptacles washed
- Windowsills washed
- Uncarpeted floors damp-mopped
- Carpet spots removed
- Floors stripped and waxed
- Light fixtures dusted
- Perimeter window shades dusted
Daily Porter Services
In addition to nightly janitorial service, day porters service the facility throughout the normal business hours. Day porters are responsible for stocking restrooms, responding to special requests, servicing common areas (elevator lobbies, common corridors, the main lobby, etc.), building exterior, garage elevator lobbies, and trash removal.
As part of Hines commitment to sustainability, the janitorial contractor uses only certified green cleaning solutions throughout the property and also uses EPA (recycled content) consumable stocking practices.
Special Services
Additional cleaning services are available through the Property Management Office. Above-standard building services are available at an additional charge based on time and materials. Tenants should refer to their lease for a detailed list of provided services.
Problems
Should you experience any problems with the quality of the housekeeping in your offices, please notify the Property Management Office at 202-639-7575. We will correct the situation as quickly as possible.