Tenant Service Requests
1001 Pennsylvania Avenue utilizes a tenant work order request system called AWARE. Tenants are asked to identify key individuals that will have the ability to submit work tickets. These individuals will be granted access to the AWARE system through a tenant portal link. Tenant requests are always accepted through the Property Management Office during business hours by emailing the Administrative Assistant and copying the Management Assistant, calling 202-639-7575 during hours, or through the tenant AWARE portal.
Emergency after hours requests may be made by calling 202-639-759 or 202-639-7575.
Please click here (opens in new window) to access the AWARE portal.